Ya I know, you've heard me bitch about this stuff before, and I realize a college degree is (sadly) not a requisite to work at D'Angelos, but the mind numbing stupidity of the service there drives me up the effing wall with alarming regularity. Witness my dinner tonight...
| HER: | D'Angelos Twin City, can I help you? |
| Okay, so far so good... | |
| ME: | Yes, I'd like to place a take out order? |
| HER: | Okay. |
| ME: | I'd like a medium steak tip. |
| HER: | Okay. |
| ME: | Can I get that without steak sauce? |
| I have to say that, because otherwise I'll get a sandwich positively swimming in steak sauce that drips all over everything. Real fun to eat in the car. I get this even if I make a point to say "Only a teensy little bit of steak sauce, please." So I have to ask for it without steak sauce, which is okay, because they marinade the tips in steak sauce anyway. | |
| HER: | Umm, no. It's marinaded... |
| ME: | Erm. I get it without steak sauce all the time? |
| HER: | Can you hang on please? [in the background I hear her answering another phone... several seconds pass before she returns] Yes, you can get it without sauce. |
| ME: | Great. |
| HER: | Do you want cheese on it? |
| Who the hell puts cheese on a steak tip sub? | |
| ME: | No, no cheese, thanks. |
| HER: | Ok. Your name? |
| ME: | Chuck. |
| HER: | Okay see you in 15 minutes. |
Here's the sub I got:
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No. I'm not kidding. Typically, when I call D'Angelos and ask for a medium steak tip, here's what comes on it:
- Lettuce
- Tomato
- Grilled Onions
- Steak Tips
- An Ocean of Steak Sauce
- Bread
I get this stuff without having to ask for it. This is what you would call the "baseline" steak tip sub at D'Angelos. I don't need to tell the person taking the order that I want, for example, grilled onions, because that's in the baseline sandwich. If I don't want grilled onions I have to specifically request that they exclude them. One thing that I have never gotten is cheese, and nobody has ever asked me for it either. Why? Because cheese isn't a baseline ingredient for a steak tip sub.
Problems arise when the server is unaware of the baseline ingredients and leaves out something that the average potted plant would not, or worse yet, puts a non-baseline ingredient. Like, for example, the time I asked for a Chicken Teriyaki Stir-Fry and found when I got back home with it that it had melted provolone cheese on it.
Teriyaki sauce. And cheese.
Fucking Moron.
So anyway, today for dinner I'm eating a piece of bread with chunks of meat. I didn't get lettuce, grilled onions, or tomatoes because I didn't ask for them.
The thing I had trouble figuring out is why she gave me bread. I mean, I didn't ask for it. The only thing I've come up with is that if she didn't give me bread, what would I carry my meat home in?

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